COVID-19 - Business Continuity Update
We are open & helping to fight Corona. Plenty of stock, production capacity, critical supplier to food and cleanroom industry.
Help the UK fight corona by keeping your distance and by installing our PVC virus screens, anti-microbial PVC strip curtain, area segregation curtains, freestanding acrylic sneeze guards & cough shields.
Information about our services due to coronavirus and COVID-19.
We are listed as critical suppliers to the food and cleanroom industry. We will stay open for as long as possible to ensure we can service these critical industries during this crisis. We are closely monitoring government and NHS guidelines and we’ve significantly altered our processes to facilitate.
What have we done:
Customer Services: We are down to a skeleton staff in the office, most members of the team are now working from home. Please just call the business number 01925 638753 as per usual practice. Your call will be diverted.
Production: We can still manufacture to order. We are switching shifts to ensure a minimised workforce are in the warehouse at any point and we’ve divided all work areas to respect social distancing measures. We can gear up as and when required depending on the urgency and requirement of the job.
Product range: We already offered a substantial product range involving PVC strip curtains, PVC screens, one-piece moveable partitions and pop-up area segregation bays. But we’ve added a range of off the shelf, freestanding, acrylic virus screens to our range to protect staff and customers in any face to face service facilities.
Stocks: We are holding very high stocks on PVC and suspension systems. We protected our supply chain earlier this year and have increased our stock levels to cover standard customer requirements till July.
Delivery: At the moment we can deliver, we use a range of courier services and they are still trading as normal. We are having daily collections and dispatches from our works. Delivery times may be slightly extended. Sorting and feeder facilities are operating under tight constraints which is slowing the process down but you can order and receive your goods in a timely manner.
Collection: You can still collect from us. To protect our team, we have locked our premises. No one can enter the premise (other than staff) but we can locate your goods outside our premises awaiting your collection. Or we can load the goods into your vehicle (please note, you must be 5m clear of the vehicle). Please ensure you book a time and date for collections so we can coordinate. Paperwork will not be signed during this time. We will email you your dispatch / collection notes.
The information above is subject to change without notice. Please call us directly for information regarding stocks, lead times, delivery and collection.
All the best, keep safe
The Rayflex Team